Terms and Conditions

Refund Policy

Privacy Policy

Acceptable Usage Policy

Cookie Policy

Accessibility Policy

Terms and Conditions

Welcome to our Website. If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this Website. Please read these terms and conditions carefully. If you disagree with any part of these terms and conditions, please do not use our Website.

1. Terms of Use

1.1. Thank you for choosing our services, these Terms of Use (referenced herein as the “Agreement”) will apply to any person who visits our Website whether as a guest or a registered user and/or uses our services.

1.2. This Agreement (together with the documents referred to in it) tells you the terms of use on which you may make use of our Website. Use of our Website includes accessing, browsing, or registering to use our Website.

1.3. This Agreement is written to protect both you and us. We may offer a range of services and parts of this Agreement might not be relevant to the specific services that you choose to use.

1.4. You should read this Agreement carefully because it governs your access to, and use of, our Website, the integral functionality it provides and any related services (together referenced herein as the “Training Solution”). This Agreement tells you who we are, how we will provide the Training Solution to you, how you and we may change or end the Agreement, what to do if there is a problem and other important information. If you think that there is a mistake in any of these terms, please contact us to discuss.

1.5. By visiting our Website and/or using our services, you (referenced herein with “you” or with “your”) are entering into a legal agreement with Bsappsfx Ltd (referenced herein as “we”, “us” or ‘our’), consisting of this Agreement and our Privacy Policy. You acknowledge that you have read this Agreement, that you understand it and its terms and conditions and that you agree to be bound legally by it. If you do not agree with any of the terms and conditions set forth in this Agreement, you are not granted permission to access or use the Training Solution and you are instructed to stop all use of the Training Solution including use of this site.

2. Information About Us and How to Contact Us

2.1. The Training Solution is operated by Bsappsfx Ltd. We are a limited company registered in England and Wales under company number 12273777 and have our registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

2.2. If we need to contact you, we will do so by emailing you at the email address you have provided to us in your order or when you subscribed.

3. License Grant

3.1. Subject to your continued compliance with this Agreement, Bsappsfx Ltd provides to you a single, revocable, limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Training Solution during the term of this Agreement on your mobile phone, other mobile computing device, or personal computing device and only for personal or internal business purposes.

3.2. You accept responsibility for ensuring that all persons who access our Training Solution through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

3.3. The content layout, formatting, features of and online or remote access processes or privileges for the Training Solution shall be as specified by Bsappsfx Ltd in its sole discretion.

3.4. You also acknowledge and agree to the following:

a. We have the right to control and direct the means, manner, and method by which the Training Solution is provided;

b. We may, from time to time, engage independent contractors, consultants, or subcontractors to aid us in providing the Training Solution or use thereof;

c. We have the right to provide the Training Solution to others.

4. Restrictions on Use

4.1. All rights not expressly granted under this Agreement are hereby reserved to us. Accordingly, you are hereby prohibited from using the Training Solution in any manner that is not expressly and unambiguously authorized by this Agreement. You, therefore, may not modify, reproduce, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, reverse engineer, decompile, extract source code, broadcast, publish, remove or alter any proprietary notices or labels, license, sublicense, sell, mirror, frame, rent, lease, private label, grant a security interest in, create derivative works of, or otherwise exploit the Training Solution, or any portion of the Training Solution, without our prior written consent, except as expressly and unambiguously authorized herein.

4.2. Moreover, you may not:

a. Attempt to gain unauthorized access to any portion or feature of the Training Solution or any other system(s) or network(s) connected to the Training Solution or to any server or to any of the services offered on or through the Training Solution by any illegitimate or prohibited means;

b. Probe, scan, or test the vulnerability of the Training Solution or any network(s) connected to the Training Solution, nor breach the security or authentication measures on the Training Solution or any network(s) connected to the Training Solution;

c. Use any “robot”, “spider” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Training Solution (or its data), or in any way reproduce or circumvent the navigational structure or presentation of any of the Training Solution to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the Training Solution;

d. Reverse lookup, trace, or seek to trace any information on any other user of or visitor to the Training Solution;

e. Use any device, software, or routine to interfere with the proper working of the Training Solution or any transaction conducted on the Training Solution, or with any other person’s use of the Training Solution;

f. Forge headers, impersonate a person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to us on or through the Training Solution;

g. Delete, obscure, or in any manner alter any warning or link that appears in the Training Solution;

h. Use the Training Solution in an unlawful manner, including, without limitation, to post, upload, transmit, or otherwise make available any material which violates, misappropriates, or infringes in any way upon the rights of others, is unlawful, threating, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, or encourages conduct that would constitute unlawful conduct;

i. Knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;

j. Attack the Training Solution via a denial-of-service attack or a distributed denial-of-service attack;

k. Sell, license, or exploit for any commercial purposes any use of or access to the Training Solution, except as expressly permitted by us;

l. Remove or alter any copyright notices, watermarks, restrictions and signs indicating proprietary rights of any of our licensors, including copyright mark [©], Creative Commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Training Solution and/or any Licensed Content;
m. Act in a manner which might be perceived as damaging to our reputation and goodwill or which may bring us into disrepute or harm.

4.3. We will treat the breach of any of the above provisions as a breach of the Computer Misuse Act 1990 and report any such breach to the relevant law enforcement authorities. We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Training Solution will cease immediately.

5. Uploading Content

5.1. Whenever you make use of a feature that allows you to upload content to our Website, or to contact other users of our Website, you are required to comply with the content standards set out in our Acceptable Usage Policy.
5.2. You warrant that all contributions that you make will comply with these standards, and you accept that you will be liable to us and indemnify us for any breach of that warranty and that you accept full responsibility for any loss or damage we suffer as a result of your breach of warranty.

5.3. You warrant that you will not use the Training Solution or any of its features to contact any members of the Training Solution in order to offer any paid services, including your own educational products or services, mentoring services or any forex or financial markets related products or services.

5.4. Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and all other users of the Training Solution, a limited licence to use, store and copy that content and to distribute and make it available to third parties.

5.5. We reserve the right to disclose your identity to any third party with a reasonable claim that any content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy.

5.6. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Website.

5.7. We have the right to remove any posting you make on our Website if, in our sole opinion, your post does not comply with the content standards set out in our Acceptable Usage Policy.

5.8. You accept that the views expressed by other users on our Website do not represent our views or values.
5.9. You are solely responsible for securing and backing up your content.

6. Attribution

6.1. To reflect our ownership of the Training Solution and to protect our rights and interests therein, you shall ensure that proper attribution and notice of copyright attribution appears with any use of the Training Solution and, in particular, any printout or screenshot (from the Training Solution or of the Training Solution’s content).

7. User Obligations

7.1. By downloading, accessing, or using the Training Solution, you covenant that you will abide by all applicable local and national laws and regulations with respect to your use of the Training Solution and that you are at least the age of 16 years.

8. Account

8.1. You may be required to register to use the Training Solution. Each registration is for a single user only, unless otherwise expressly agreed upon by us. Registration for access to and use of the Training Solution may also require access credentials, such as a username and a password, or adherence to other access requirements, as designated by us at our sole discretion from time to time. You hereby agree to consider your access credentials, such as a username and password, as confidential information and not to disclose such information to any third party without our prior express written consent, which may be withheld at our sole discretion.

8.2. In addition, you agree to assume all responsibility concerning your use of the Training Solution, including being held responsible for any and all activity occurring through your username and password (and the related account access). You shall immediately notify us if you suspect or become aware of any loss or theft of your password or any unauthorized use of your username and password.

8.3. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of this Agreement.

9. Fee & Subscription

9.1. Read-only access to the site is made available free of charge and full access to the Training Solution is provided in return for the payment of a fee.

9.2. We reserve the right to change our Fees for the Training Solution at any time, upon notice to you if such change may affect your existing subscriptions. All Fees shall be deemed to be in GBP, except as specifically stated otherwise in writing by us.

9.3. The Training Solution may also be supported by advertising and sponsorship revenue.

10. Mobile Services

10.1. The Training Solution offers display functionality and various tools that are available to you via your mobile phone or any other mobile computing device (collectively, “Mobile Services”). You are solely responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices; what restrictions, if any, may be applicable to your use of the Mobile Services; and how much such use will cost you. Nevertheless, all use of the Training Solution and its related Mobile Services shall be strictly in accordance with this Agreement.

11. Advertising

11.1. Advertisements for our products and services or any third-party products and services will generally be displayed within the frame of the Training Solution.
12. Data Collection, Communications & Updates
12.1. By accessing, or using the Training Solution, you agree to allow us to collect (on behalf of itself and its business partners) certain information regarding your use of the Training Solution including, without limitation, personal information (e.g., name, email address etc.) as well as certain data regarding your computing device (e.g., type of device, unique device ID, etc.), operating software, feature utilization, navigation). You also agree to receive electronic communications from us. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Training Solution or our other products, Training Solutions, or services. These electronic communications are part of your relationship with us and you receive them as part of your use of the Training Solution. You therefore hereby agree that any such notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements.

13. Data Protection

13.1. Notwithstanding any other provision of this Agreement, in exercising its rights and performing its obligations under this Agreement, we shall, to the extent necessary, comply with the Data Protection Legislation. For the purpose of this clause, “controller”, “processor”, “personal data”, “process” and “processing” have the meanings given to them by the Data Protection Legislation.
13.2. For the purposes of the Data Protection Legislation, we are the controller and the processor of any personal data from the point when any such data is transferred by us by you and we shall comply with the provisions of the Data Protection Legislation imposed on a controller.
13.3. We warrant that we will act only on and at all times comply with your lawful, reasonable and documented instructions, unless we are required by the laws of any member of the European Union or by national laws to process personal data in which case we shall, to the extent permitted by such law, inform you of that legal requirement before processing that personal data.
13.4. Having regard to the state of technological development and to the cost of implementing any measures, take appropriate technical and organisational measures against unauthorised or unlawful processing of such personal data, unauthorised access to, or disclosure of, such personal data and against accidental loss or destruction of, or damage to, such personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected.
13.5. At a minimum, our safeguards for the protection of personal data shall include:
a. Limiting access to all personal data to authorised employees/authorised persons who are obliged to keep the personal data confidential;
b. Securing business facilities, data centres, paper files, servers, back-up;
c. Implementing network, device application, database and platform security;
d. Securing information transmission, storage and disposal;
e. Implementing authentication and access controls within applications, operating systems and equipment;
f. Not sharing, disclosing or subcontracting the processing of such personal data with any third parties, unless required to by an instrument of law, without your express written consent; and
g. Where appropriate, may also include the pseudonymisation or encryption of personal data.
13.6. We will not transfer any personal data provided by you outside of the European Economic Area (EEA) unless such transfer is undertaken in accordance with applicable Data Protection Legislation.

14. Data Privacy

14.1. Your use of the Training Solution and our collection and use of data, including personally identifiable information, by and through use of the Training Solution is addressed by our Privacy Policy.
14.2. You can, at any time, cease to use the Training Solution and the site.
14.3. We will use the personal information you provide to us:
a. To supply the products to you;
b. To process your payment for the products;
c. If you agreed to this during the order process, to give you information about other products and services that we provide, but you may stop receiving this at any time by contacting us.
14.4. We will only give your personal information to third parties where the law either requires or allows us to do so.

15. Links to Our Website

15.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. In linking to our Website, you agree to:
a. Not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
b. Only establish links to our Website on a Website that is owned by you;
c. Ensure that our Website is not be framed on any other site, nor may you create a link to any part of our Website other than the home page;
d. Ensure the Website in which you are linking complies in all respects with the content standards set out in our Acceptable Usage Policy.
15.2. We reserve the right to withdraw linking permission without notice.
15.3. If you wish to make any use of the content on our Website other than that set out above, please contact us to discuss your requirements.
16. Links to Other Sites
16.1. The Training Solution may connect to certain third-party Websites or online networks (collectively, “Third-Party Sites”). These Third-Party Sites have not necessarily been reviewed by us and are owned, controlled and/or maintained solely by third parties over whom we exercise no control. Your correspondence or any other dealings with third parties found through any Third-Party Sites on the Training Solution is solely between you and such third party. Accordingly, we hereby expressly disclaim and shall not have any liability or responsibility for any Third-Party Sites.
17. Proprietary Rights
17.1. All intellectual property rights (including use of trademarks) shall be solely owned by us. You are permitted only to use material on our Website as expressly authorised by us or our licensors. Our rights are protected by UK, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights. Misuse of our Website may incur civil liability or attract criminal sanctions.
17.2. This Agreement provides only a limited license to access and use the Training Solution in accordance with the terms of this Agreement. Accordingly, you hereby agree that such use transfers no ownership or intellectual property interest or title in and to the Training Solution or any other intellectual property to you or anyone else in connection with your use of the Training Solution.
17.3. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including HTML code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through the Training Solution is exclusively owned, controlled, and/or licensed by us or our affiliate(s).
a. You may print off one copy and may download extracts, of any page(s) from our Training Solution for your personal use and you may draw the attention of others within your organisation to content posted on our Training Solution;
b. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
c. Our status (and that of any identified contributors) as the authors of content on our Training Solution must always be acknowledged;
d. You must not use any part of the content on our Training Solution for commercial purposes without obtaining a licence to do so from us or our licensors;
e. If you print off, copy or download any part of our Training Solution in breach of these terms of use, your right to use our Training Solution will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
18. Confidentiality
18.1. You acknowledge and agree that the Training Solution contains our proprietary trade secrets and confidential or non-public information and/or our licensors (the “Confidential Information”). You agree to secure and protect the confidentiality of our Confidential Information (and/or our licensors) in a manner consistent with the maintenance of our rights therein, using at least as great a degree of care as you use to maintain the confidentiality of your own confidential information of a similar nature, but in no event using less than reasonable efforts. You shall not, nor permit any third party to, sell, transfer, publish, disclose, or otherwise make available any portion of the Confidential Information to third parties, except as expressly authorized in this Agreement.

19. Disclaimer

19.1. The Training Solution is provided on an “as-is” basis and may include errors, omissions, or other inaccuracies. We have taken every reasonable step to ensure that all data included in the Training Solution is robust. However, no warranty, express or implied, is given as to its accuracy and we do not accept any liability for error or omission. We are not responsible for how the information is used, how it is interpreted or what reliance is placed on it.
19.2. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Website.
19.3. We hereby expressly disclaim all warranties, express or implied, including, without limitation, any warranty of merchantability, fitness for a particular purpose, or non-infringement or any other implied warranty. We also make no representations or warranties that the Training Solution will operate error-free, uninterrupted, or in a manner that will meet your requirements and/or needs. Therefore, you assume the entire risk regarding the quality and/or performance of the Training Solution. You specifically acknowledge that we are not liable for the defamatory, offensive or illegal conduct of other users or third parties over which we have no control.

20. Limitation of Liability

20.1. You expressly absolve and release us from any claim of harm resulting from a cause beyond our control, including, but not limited to, failure of electronic or mechanical equipment, computer viruses, unauthorized access, operator errors. To the maximum extent permitted by law, in no event shall we be liable for any indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with any dealings or agreements between you and a third party, the use of the Training Solution, with the inability to use the Training Solution, the cost of procurement of substitute products or services, or for any information, software functionality, and materials available through the Training Solution, even if we have been advised of the possibility of such damages. In addition, the total liability for any reason whatsoever related to use of the Training Solution shall not exceed the amount paid by you to us for use of the Training Solution during the twelve (12) months preceding any claim.
20.2. Notwithstanding anything to the contrary herein, nothing in this Agreement shall exclude or limit our liability for:
a. Death or personal injury caused by our negligence, or that of our personnel;
b. Fraud or fraudulent misrepresentation by it or our personnel; or
c. Breach of any obligation as to title implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.
21. Indemnification
21.1. Our Training Solution may be used for lawful purposes only. You agree to indemnify and hold us harmless from any claims resulting from your use of our service that damages you or any other party.

22. Refund Policy

Due to the fact this purchase is a one-time fee membership transaction allowing you full immediate access to the course content, we cannot issue refunds due to the nature of the transaction.

The course is a digital transaction and once you have signed up as a user and viewed the content we cannot refund your membership.

23. Security & Enforcement

23.1. Any actual or attempted use of the Training Solution by you in violation of this Agreement may result in criminal and/or civil prosecution, including, without limitation, punishment under English law. We reserve the right in its sole discretion to review, monitor, and/or record any information relating to your use of the Training Solution (“User Information”) without any prior notice to or permission from you, including, without limitation, by archiving content and/or communications submitted to and/or sent by you through the Training Solution.
23.2. We may share any User Information that we obtain from you with any law enforcement organization in connection with any investigation or prosecution of possible criminal or unlawful activity. We will also disclose User Information as required by any court order and/or subpoena.
23.3. In addition, we hereby reserve the right in our sole discretion to, at any time and without notice, modify, suspend, terminate, and/or interrupt operation of or access to the Training Solution, or any portion thereof, in order to protect the Training Solution, our intellectual property, our business or our business interests and/or our members and affiliates.

24. Term and Termination

24.1. This Agreement will take (re-take) effect at the time first access the Site. You may cease use of the Training Solution at any time.
24.2. This Agreement will terminate automatically if
a. You fail to comply with any of its terms and conditions;
b. Cease all use of the Training Solution.
24.3. Termination will be effective without notice. In addition, we may at our sole discretion terminate this Agreement upon notice to you for any or no reason. Upon termination of this Agreement, any and all right(s) to use the Training Solution shall immediately cease and you must promptly delete or destroy all copies of the Training Solution in your possession or control.

25. Other Terms and Conditions

25.1. Additional notices, terms, and conditions may apply to access to or use of our products and services. If there is a conflict between this Agreement and any other notices, terms, or conditions, we shall resolve any conflict in good faith at our sole discretion, but this Agreement shall generally control with respect to accessing and using the Training Solution.

26. Governing Law

26.1. This Agreement and any non-contractual obligations arising from or connected with it shall be governed by English law and this Agreement shall be construed in accordance with English law.
26.2. In relation to any legal action or proceedings arising out of or in connection with this Agreement (whether arising out of or in connection with contractual or non-contractual obligations), each of the parties irrevocably submits to the exclusive jurisdiction of the English courts. Any proceeding, suit or action arising out of or in connection with this Agreement shall be brought only in the courts of England.
26.3. Other jurisdictions may apply solely for the purpose of giving effect to this clause 26 and for the enforcement of any judgement, order or award given under English jurisdiction.

27. Legal Compliance

27.1. We assert that the goods and services provided hereunder shall comply with the applicable provisions of any international, European or national law or ordinance and all orders, rules and regulations issued thereunder.
27.2. You shall immediately notify us if you become aware of any allegation of non-compliance with any Law under the contract.

28. Disputes

28.1. We and you agree to enter into negotiations to resolve any controversy, claim or dispute (“Dispute”) arising under or relating to this Agreement. The parties agree to negotiate in good faith to reach a mutually agreeable resolution of such dispute within a reasonable period. If good faith negotiations are unsuccessful, we and you agree to resolve the dispute by binding and final arbitration in accordance with the rules of arbitration of the Chartered Institute of Arbitrators in the United Kingdom and by Arbitrators appointed in accordance with such rules in effect. The Arbitrator(s) shall be bound to follow the applicable provisions of any Agreement in resolving the dispute and may not award punitive damages. The decision of the Arbitrators’ shall be final and binding on the parties and any award of the arbitrator(s) may be entered or enforced in any court of competent jurisdiction.
29. General Relationship
29.1. We are an independent Training Solution provider, and nothing contained in this Agreement shall be deemed or construed to create a partnership, joint venture, agency or other relationship other than that of supplier and customer.

30. Assignment and Substitution

30.1. We reserve the right to assign this Agreement or any part thereof without constraint.
30.2. This Agreement shall be binding on us and you and all respective successors and permitted assigns.
31. Non-Waiver of Rights
31.1. The failure by either us or you to enforce at any time or for any period any one or more of the terms or conditions of this Agreement shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions of this Agreement.

32. Remedies

32.1. Any rights and remedies specified under this Agreement shall be cumulative, non-exclusive and in addition to any other rights and remedies available at law or equity.

33. Severability

33.1. If any term contained in this Agreement is held or finally determined to be invalid, illegal or unenforceable in any respect, in whole or in part, such term shall be severed from this Agreement, and the remaining terms contained herein shall continue in force and effect, and shall in no way be affected, prejudiced or disturbed thereby.
34. Human Rights Act
34.1. We and our agents and employees assert that at all times we shall comply with the provisions of the Human Rights Act 1998 in the execution of this Agreement.

35. Discrimination

35.1. We assert that we shall not unlawfully discriminate within the meaning and scope of the provisions of the Race Relations Act 1976, the Sex Discrimination Act 1975 and 1986, or the Disability Discrimination Act 1997, relating to discrimination in employment. We will take all reasonable steps to secure the observance of these provisions by all our servants, employees or agents and all vendors and sub-contractors employed in the execution of this Agreement.

36. Rights of Third Parties Act

36.1. The parties intend that no provision of any Agreement shall, by virtue of the Contracts (Rights of Third Parties) Act 1999 (“the Act”) confer any benefit on, nor be enforceable by any person who is not a party to the Agreement.

37. Entire Agreement

37.1. This Agreement, including all documents incorporated herein by reference, shall constitute the entire agreement and understanding between the parties hereto and shall supersede and replace any and all prior or contemporaneous representations, agreements or understandings of any kind, whether written or oral, relating to the subject matter hereof.
37.2. In consideration of the mutual obligations assumed under this Agreement, we and you agree to these Terms and Conditions and represent that this Agreement is executed by duly authorized representatives.

38. Variation

38.1. We may revise these terms of use at any time without advance notice by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
38.2. We may update our Website from time to time and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.
38.3. Each time you access the site or use our Training Solution, you agree to be bound by the Agreement in effect at the time you access the site or the Training Solution. If you do not agree to the revised terms, please do not use the site or the Training Solution.

Privacy Policy


Data Protection

We are committed to protecting all personal information that we hold, and we comply with all applicable privacy and data protection laws in an open and transparent manner. We have policies and procedures in place covering our data protection responsibilities and to ensure we follow the data protection principles and process all personal information fairly and lawfully in a way that respects your rights under data protection law.

When we gather personal information from you, we will ensure what we collect is adequate, relevant and not excessive to our needs. We take care to ensure your personal information is accurate and up to date, used solely for the reasons for which it was collected and retained only for as long as is necessary. We will not transfer any personal information outside of the European Economic Area unless the country receiving your information has the same or higher data protection standards than those in the UK.

This privacy policy relates to our use of any personal information you provide to us via any means including via this website, by electronic mail, telephone, message service, via written correspondence, and in person.

If you have any questions regarding our privacy policy, please contact us.

Use of Personal Information
Our legal basis for obtaining, holding and processing personal information is as follows:

• We record and use the personal information of our employees in connection with their individual contracts of employment and to comply with our legal obligation as an employer.

• We may process personal information where necessary for the performance of a contract.

• If you contact us to make a general enquiry, your personal information will be used to respond to your enquiry and provide information that you have requested.

We only keep personal information for as long as we have a use for it or are legally obliged to keep it. Personal information held in our electronic and paper filing systems is securely destroyed or deleted when it is no longer required.

We will not sell, share, distribute or disclose your personal information unless we believe a regulator or law enforcement agency requires it or in order to comply with any other applicable legal obligation such as safeguarding. The exception to this is personal data contained within visitor comments which may be checked using a third-party automated spam detection service.

We do not process any special categories of personal information and we do not undertake any automated processing or profiling of any personal information.
We use SSL encryption to protect personal information online and in transit and we use data encryption to protect personal information at rest. Any personally identifiable information stored on our systems are password protected and held in a secure environment.

Your Rights

You have the right to:

• Request a copy of the information we hold about you. Requests should be emailed. We will respond within 30 days.

• Tell us to change your personal information if it is incomplete or inaccurate.

• Ask us to delete or remove your personal data if there is no compelling reason for us to continue using or holding this information.

Please email us if you think our records are inaccurate or you wish us to delete your personal information.

Website User Data:

Data is collected from users of our website. When a user registers on our website, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time except for their username which cannot be changed once created. The authorised administrators of the Website can see and edit this information.
If a user leaves a comment, the comment and its metadata are retained indefinitely. This is to allow us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

The website hosting provider may record interactions with this website in the form of website server logs which records your remote IP Address, the resources accessed on our website, date/time and your browser information.

Links to External Websites:

This website may contain hyperlinks to websites owned and operated by third parties which are outside of our control. These third-party websites will have separate privacy policies and user data collection mechanisms. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Policy Changes:

This Privacy Policy may change from time to time. Please visit this website section periodically to keep up to date with any changes.

Acceptable Usage Policy

All users of the Training Solution are required to have read, understood and agreed to abide by this Acceptable Usage Policy before using any provided services.
It is the intention of the Training Solution provider to encourage responsible use of electronic communications mechanisms including the Telegram facility. This policy aims to reduce the likelihood of legal liability for the users of the services, as well as reducing the likelihood of any breach in security practices or regulations that could jeopardise the users and the Training Solution.
The use of Training Solution allows the exchange of ideas appropriate for the information age. There is scope by users of the Training Solution to abuse these privileges by publishing inappropriate content and so bring the Training Solution into disrepute. This policy is aimed at ensuring users abide by policies to ensure no inappropriate or illegal content is published on Training Solution.
When using the Telegram facility, all users agree to include their personal ID number within their telegram display name. The personal ID number can be found by login on to the user dashboard.

It is essential that the publication and dissemination of all content on the available Training Solution services are conducted in an appropriate manner for the benefit of all. All users should remember that they are legally responsible for any content that they produce. Users shall not permit or cause any breach of legislation including confidentiality, copyright or other intellectual property right as a result of material published by the user. Users must not make statements that are libellous, obscene, seek to incite racial hatred or otherwise break the applicable national and international laws.

In particular, the following is deemed unacceptable use or behaviour by users:

• Using the Training Solution in any way that breaches any applicable legislation or regulation or to undertake or promote any unlawful activity such as fraud, software, film or music piracy or any other breach of copyright;

• Using the Training Solution to send offensive or harassing material to other users, the use of swearwords or undue profanity is also discouraged;
• Deliberate access or attempted access to unauthorised areas;

• Storing, publishing or sharing personal information that is not held in accordance with the requirements of the Data Protection Act;

• Publishing defamatory and/or knowingly false material;

• Providing links to any internet site that contains obscene, hateful, pornographic or otherwise illegal material;
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Training Solution content standards;
• To undertake any deliberate activities that waste Training Solution networked resources;

• Introducing any form of malicious software into the Training Solution systems or hosting network by knowingly transmitting any data, sending or uploading any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful malware programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Users must not publish through any mechanism any material which has been given to them in confidence or information acquired which they believe is of a confidential nature without the consent of a person authorised to give it.

Users must not publish any material that is defamatory. A defamatory statement is one that causes an adverse effect on a person’s reputation. Libel, which is a form of defamation, is the publication of a statement which exposes a person to hatred, ridicule or contempt, or which causes him/her to be shunned or avoided, or which has a tendency to injure him/her in his/her office, trade or profession in the estimation of right-thinking members of society generally. For the avoidance of any doubt, the company does not authorise or in any way sanction the publication of statements that might be construed as defamatory.
Users must not post material or provide links to external sites that may incite racial hatred or are otherwise racist, sexist or otherwise unlawfully discriminatory. Racial or sex discrimination or harassment could lead to civil or criminal proceedings under applicable national and international legislation.
Users are reminded that it is a criminal offence to publish obscene material or for any persons to send a message that is grossly offensive, indecent or obscene by means of a telecommunications system which includes the internet and email.

All users of Training Solution services shall agree to be bound by the acceptable usage policy for a service when they use that service. The user is responsible for ensuring that:

• All facts stated are accurate and must not deliberately post false information intended to deceive;

• All opinions stated are genuinely held and must not deliberately post views intended to provoke reaction or cause offence;
• Content does not contain images or text that might be considered indecent, sexually explicit, obscene or illegal;

• Content does not contain images or text that might be considered as harassment or are discriminatory, offensive or abusive.

This includes the promotion of discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• Content does not contain images or text that might be considered threatening, abusive, hateful or inflammatory, which constitutes an invasion of privacy, or causes annoyance, inconvenience or needless anxiety or which promotes violence;
• Content does not infringe any copyright, database right or trademark of any other person or organisation including reproduction of copyrighted information in a way that violates the copyright of that information;
• Content does not contain images or text that advocates, promotes or assists any unlawful act or any illegal activity;
• Content does not contain unsolicited commercial or advertising material or repeated postings of junk, messages or other content which can be construed as spamming;
• Content does not contain any form of direct or indirect marketing unless otherwise authorised;
• Content does not contain images or text that introduces or promotes the use of any form of malware into the service or any other connected IT system;
• Content is not delivered in such a manner that it misrepresents your identity or affiliation with any person;
• Content does not contain images or text that give any false impression that views or content emanates from an official company source if this is not the case;
• Content does not contain images or text used for party political purposes or for campaigning organisations;
• Content does not contain images or text that promotes personal financial interests or commercial ventures to secure personal advantage;
• Content does not contain images or text that provide links to websites of a violent, obscene or offensive nature or which contain any content that can be construed as violating any of the above guidelines.

Users may not distribute or commercially exploit any copyrighted material. Users must ensure that they do not breach copyright when posting information taken from other websites or publications and should obtain consent for such re-use where necessary. Material that might infringe copyright will include not only written material but also the use of images, photographic or otherwise, sound recordings and computer software. Users could be personally liable where such a breach is deemed to have occurred.

All reports of abuse will be investigated. Where it is believed that a user has failed to comply with the acceptable usage policy or applicable legislation then, depending on the severity of the infringement, appropriate action will be taken.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the Acceptable Use Policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Accessibility Policy

We have designed our Website to work with web browsers that adhere to the most recent World Wide Web Consortium (W3C) recommended standards. The goal of this policy is for our web pages to be compatible with as many web browsers as possible regardless of the operating system employed.

We are committed to making our Website accessible to people with disabilities. To ensure that we meet or exceed the requirements of Section 508 of the Rehabilitation Act, we continually review our site and modify pages to remove accessibility problems where found.

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